HR Operations Assistant

Job Role: HR Operations Assistant (12 months FTC)

Salary: £26,000.00 - £28,000.00 (Full-Time Equivalent) + 6% performance bonus

Working Location: Milton Keynes, Hybrid

Working arrangements: 20-25 hours a week across min 3 days, flexible with working days and hours

Employment Type: Part-Time, 12 months FTC

Closing date: 01/04/2026

Job summary:

We are looking for a motivated and organised HR Operations Assistant to join our HR Operations team on a 12 month fixed-term contract to cover maternity leave. In this role, you will support the day-to-day HR operations, ensuring HR processes run smoothly while providing administrative support across, onboarding, offboarding, employee records, and HR documentation.

This is an excellent opportunity for someone looking to build a career in HR within a fast-paced and collaborative environment.

What you’ll be doing

• Produce and issue contracts/correspondence (starters, leavers, changes)

• Maintain accurate HR & payroll records and employee files

• Support monthly payroll processing

• Ensure HR files are accurate and compliant

• Monitor probation reviews

• Maintain data accuracy in HR systems

• Support HR Operations Team Leader

• Provide first-line HR advice; escalate when needed

• Assist with annual HR activities (e.g. holiday roll-over)

• Create and maintain HR process documentation

• Deliver high customer service and meet SLAs

• Improve HR admin processes and efficiency

• Liaise with stakeholders

• Handle ad hoc HR admin tasks

What we’re looking for

• Experience in an administration or support role (preferred).
• A proactive individual with the ability to work on their own initiative.
• Plans ahead and works in a systematic and organised way with attention to process and detail.
• Able to work with minimal supervision, be self-motivated, confident and able to prioritise workload to meet deadlines, whilst maintaining high levels of accuracy.
• Flexible approach with high standards.
• Understanding of the responsibilities associated with working with confidential information.
• Understanding of the need to maintain a clear and effective audit trail.
• Positive attitude to handling queries with a proactive and customer focused approach.

What we offer

Our benefits package includes:

• 27 days annual leave + bank holidays
• holiday purchase scheme
• enhanced pension scheme (up to 10.5%)
• life assurance
• subsidised private medical insurance
• employee discounts platform
• two days volunteer leave
• enhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.

We are a Disability Confident organisation committed to fair and inclusive recruitment. Our first step is to review applications to ensure candidates meet the essential criteria for the role. We assess skills, experience, and potential objectively, and provide support or reasonable adjustments where needed. Candidates who meet the criteria will progress to the next stage.

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