Fleet Contract Specialist

Fleet Contract Specialist

Salary: £29,500 to £37,000

Working location: Hybrid (Office based in Milton Keynes)

Employment type: full time, 12 months fixed term contract (Potential to become permanent)

Job summary

The role of a Fleet Contract Specialist offers wide exposure across the business and its stakeholders, building strong customer focus and lasting relationships. It’s a busy, fast-moving area where no two days are the same.

What you’ll be doing

You’ll be right at the heart of NHBC’s fleet operations, acting as the main connection point between our service providers and the wider business. Every day will bring something new as you coordinate activity, resolve challenges, and keep our fleet running smoothly. You’ll oversee the performance of our vehicle providers, making sure standards stay high and agreements are met, while proactively spotting areas for improvement.

Working alongside colleagues across multiple departments, you’ll help shape a reliable and customer-focused fleet service that supports our people out on the road. You’ll also play an important part in NHBC’s wider ambitions championing safe, responsible, and sustainable fleet practices that contribute to our long-term operational and environmental goals.

Responsibilities extend to:

Fleet Policy & Compliance Management
• Provide expert policy guidance, resolve driver queries, and communicate updates to ensure full compliance.

Supplier Relationship & Risk Management
• Manage key supplier relationships, ensuring contract delivery and proactively addressing risks.

Fleet Operations & Data Management
• Oversee daily fleet activity and maintain accurate, up-to-date data across systems and supplier portals.

Driver Compliance & Risk Profiling
• Ensure all driver checks and training are completed while monitoring and reporting risk profiles.

Stakeholder Engagement & Communication
• Build strong internal relationships, lead fleet communications, and chair user groups to gather feedback.

Sustainability & Environmental Impact
• Drive fleet sustainability initiatives and identify opportunities to reduce carbon impact.

Fleet Strategy Support & Continuous Improvement
• Support strategic reviews, explore new solutions, and recommend improvements for cost and service optimisation.

Administrative Support & Reporting
• Deliver governance and reporting tasks, analyse invoices, and maintain accurate compliance records.

What we’re looking for

• Previous experience in a contract/fleet management role
• Excellent interpersonal skills with the ability to build and maintain positive relationships with both internal and external stakeholders
• Willingness and ability to travel across the country to meet with suppliers and stakeholders
• Strong planning and organisational skills with the ability to meet deadlines
• Excellent problem-solving abilities
• Strong analytical skills
• High level of accuracy and attention to detail
• Self-motivated and able to work independently
• Excellent verbal and written communication skills
• Experienced using systems, and I.T. applications i.e. Microsoft Office

What we offer

Our benefits package includes:

• 27 days annual leave + bank holidays
• holiday purchase scheme
• enhanced pension scheme (up to 10.5%)
• life assurance
• subsidised private medical insurance
• employee discounts platform
• two days volunteer leave
• enhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!

Who we are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.

Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.

We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.